Customer Support

Warranty
MacBeam's MB-Laser System has a 12-month Manufactures Warranty. The Manufacturer guarantees that MB-Laser systems will operate for a period of 12 months from the date of purchase, when used and maintained in accordance with the instruction.  Wires and adapters are covered for 6-month.  Defects and damages due to misuse are not covered by this warranty.


Customer Support
Mac Beam, Inc. is committed to providing the highest quality service and support to our customers. Our Service Desk is staffed from 9:00am-7:00pm Pacific Coast Time, Monday through Friday. If you reach our Service Desk outside of regular business hours, please leave a message and someone will return your call.

Customers can also send us questions or concerns and receive a quick reply, by e-mailing us at customersupport@macbeam.com


Phone Orders and Customer Service
9 AM - 7 PM Pacific Standard Time
>> (714) 622-0928 - Theresa Q.
>> (408) 591-6574 - Mr. Duong